Privacy Policy

AutoHisaab is a record-keeping app for vehicle showrooms. To do its job it holds information about your business, your vehicles and your customers. The short version: - Your records are kept on your phone, and also copied to our servers so nothing is lost if your phone is. - We use your information to run the app for you. We do not sell it, and we do not use it for advertising. - A few trusted companies help us provide parts of the service, such as sign-in, backup and WhatsApp reminders. They only handle what they need to. - You can ask us for a copy of your information, or ask us to delete it. The rest of this page explains all of that properly. If anything is unclear, please contact us - we would rather explain it than have you guess.

Your account Your name and email address from the Google account you sign in with, and which plan you are on. Your showroom Your business name, address, city, phone number and logo, if you enter them. Your vehicles Make, model, year, registration and chassis details, condition, prices, photos, documents and any notes or expenses you record against a vehicle. Your customers The details you enter about the people you sell to: name, phone number, WhatsApp number, CNIC, address and any notes. You are entering information about other people here, so please only record what you genuinely need for your business. Your sales and money Sales, instalment plans, due dates, payments received, outstanding amounts and business expenses. Using AutoHisaab on a computer When you link a computer, we record which browser and type of device it was, when you linked it, and when it was last used - so you can recognise it in the app and sign it out if you do not. Showroom Network If you join, we hold your showroom profile and any vehicles you choose to share, along with enquiries and reservations between you and other showrooms. What we do not hold We do not take payment card details - payments are made through the methods listed on our pricing page. We do not track your location, read your contacts unless you choose to import one, or build advertising profiles.

Only to run the service you signed up for: - To show you your own records, on your phone and on a computer if you link one. - To keep a backup so your business is not lost with a lost, broken or stolen phone. - To send payment reminders to your customers, when you have that turned on. - To let you deal with other showrooms through the Showroom Network, if you join it. - To answer you when you contact support. - To keep your account and plan working, and to keep the service secure. We do not sell your information. We do not share it with advertisers. We do not use your business records to build products for anyone else.

On your phone Everything you enter is saved on your phone first, so the app keeps working without internet. On our servers Your records are also copied to our servers so nothing is lost if something happens to your phone, and so you can open your showroom on a computer. This copy includes your vehicles, customers, sales, instalments, payments and expenses. We should be plain about this, because an earlier version of this page said business records never left the phone. That is no longer true, and it was the honest thing to correct. In your own Google Drive If you turn on Google Drive backup, a copy is also saved to your own Drive account. That copy belongs to you and sits in your Drive, not ours. Our servers are outside Pakistan. By using AutoHisaab you agree to your information being stored and processed there.

If you turn on automatic reminders, AutoHisaab can message your customers about payments that are due, late, or received. To do that, your customer's phone number and the message are passed to WhatsApp, which is run by Meta, so it can be delivered. Meta handles that message under its own terms. We keep a record of which reminders were sent, to which number, when, and whether they arrived. You can see this in the app under Message History. We do not send marketing messages to your customers, and we do not use their numbers for anything except the reminders you have asked for. Before turning reminders on, please make sure your customers are content to be contacted this way about their payments.

We use a small number of established companies to provide parts of the service. They act on our instructions and only handle what that part needs. - Google - sign-in, and Google Drive backup if you turn it on. Google's own privacy terms apply to your Google account and your Drive. - Meta (WhatsApp) - delivering the payment reminders you choose to send. - Our hosting and database providers - running the servers your backup is kept on. We may also share information where the law requires it, where it is needed to investigate fraud or abuse, or if the business is ever sold or transferred - in which case we would tell you first. Other than that, we do not pass your information to anyone else.

Showroom Network is optional, and off until you set up a profile. If you join, other showrooms can see your showroom name and city, and any vehicles you choose to share. You control which vehicles are shared, and you can keep your phone number hidden. Your customers, sales, payments and expenses are never part of Showroom Network. Nothing about the people you sell to is visible to other showrooms.

We protect your information with measures appropriate to how sensitive it is - including encrypted connections, access controls, and limiting who on our side can reach it. On your phone you can turn on App Lock, which uses your phone's own fingerprint, face, PIN, pattern or password. AutoHisaab never creates or stores a separate password of its own. When you use AutoHisaab on a computer, you can see every browser your account is open on and sign any of them out from your phone. That takes effect immediately. No service can promise perfect security, and we will not pretend otherwise. If something happens that affects your information, we will tell you and explain what to do.

We keep your records for as long as your account is open, so your business history stays available to you. If you stop paying, your records are not deleted - your backup is kept so you can start again later and carry on where you left off. If you ask us to delete your account, we remove your records from our servers within 30 days, apart from anything we are legally required to keep. Records of reminders sent are kept for a limited period so we can answer questions about delivery. Anything in your own Google Drive stays there until you delete it. We cannot remove it for you.

You can: - Ask for a copy of the information we hold about you. - Ask us to correct anything that is wrong. - Ask us to delete your account and the information we hold. - Turn WhatsApp reminders off at any time. - Turn Google Drive backup off, or leave Showroom Network. - Sign out any computer linked to your account. To make any of these requests, contact us using the details at the bottom of this page. We will ask you to confirm who you are before acting on a request, and we will respond within 30 days. If you record information about your customers in AutoHisaab, and one of them asks you about it, you are the one they will come to. We will help you answer them. To delete your account, see www.autohisaab.com/delete-account - it lists the steps, what is deleted, what is kept and for how long.

AutoHisaab is a business tool and is not meant for children. We do not knowingly collect information from anyone under 18. If you believe a child has provided us with information, please contact us and we will remove it.

If we change how we handle your information, we will update this page and the date at the top. When a change is significant, we will let you know in the app rather than expecting you to notice. Continuing to use AutoHisaab after a change means you accept the updated policy.

For anything to do with your privacy or your information, contact us using the details on our support page. We read every message and will answer plainly.