Delete your AutoHisaab account
Ask us to close your account and remove the information we hold about your showroom, or delete just part of it and carry on using the app.
Last Updated: August 18, 2026
AutoHisaab: Showroom Manager · com.autohisaab · by SHFQ TECHNOLOGIES
How to request that your account is deleted
Six steps. The whole thing is done within 30 days.
- 1
Send us the request
Email [email protected] with the subject "Delete my account". If you would rather use WhatsApp, message +92 300 4870853 and say that you want your account deleted.
- 2
Send it from the email address you sign in with
Use the Google account you use inside AutoHisaab. That is how we know the request is really yours. If you cannot email from that address, tell us and we will ask you a few questions to confirm who you are instead.
- 3
Include your showroom name
So we can find the right records. If you use more than one showroom profile, tell us which one - or say "all of them".
- 4
Tell us what you want removed
Either "my whole account", or just the parts you want gone. You do not have to close your account to have some of your information deleted - see the section below.
- 5
We reply within 7 days
We confirm we have received the request, check your identity if anything does not match, and give you a last chance to change your mind.
- 6
Your records are deleted within 30 days
We remove them from our servers and email you to confirm it is done. If you sign in again after that, AutoHisaab starts you off with a brand-new, empty account.
If you do not hear back from us within 7 days, please send the message again - it may not have reached us.
Deleting some of your data without closing your account
What is deleted
Your account
Your name and email address from Google Sign-In, your AutoHisaab user ID, and the record of which plan you were on.
Your showroom
Business name, address, city, phone number and logo.
Your customers
Everything you entered about the people you sell to: names, phone and WhatsApp numbers, CNIC, addresses and notes.
Your vehicles
Make, model, year, registration and chassis details, condition, prices, notes and expenses.
Your photos and documents
Every vehicle photo and document you uploaded, removed from our file storage.
Your sales and money
Sales, instalment plans, due dates, payments received, outstanding balances and business expenses.
Showroom Network
Your showroom profile, any vehicles you shared, and the enquiries and reservations between you and other showrooms.
Linked computers
Every web session on your account, and the browser and device details recorded when you linked them.
Your backups on our servers
The server copy of your records is deleted along with the records themselves.
What is kept, and for how long
Records of reminders we delivered
Up to 90 days after deletion
Which reminders were sent, to which number, when, and whether they arrived - so we can answer questions about delivery. Deleted automatically after that.
Crash reports
90 days from the date they were collected
Held by Firebase Crashlytics and labelled with a random ID only - never your name or email address. They are deleted automatically and cannot be traced back to you once your account is gone.
Payments you made to us for a subscription
As long as tax and accounting law requires us to keep business records
Invoices and receipts for what you paid us. These are records of a transaction between you and us, not your showroom data. They contain no customer, vehicle or sales information.
Support messages
12 months
Emails and WhatsApp messages you sent us, so we have a record of what was asked and answered. Tell us if you want these removed sooner and we will.
Copies we cannot delete for you
The copy on your phone
AutoHisaab keeps your records on your phone as well, so the app works without internet. We cannot reach that copy. To remove it, uninstall the app, or go to your phone's Settings, then Apps, then AutoHisaab, then Storage, and choose Clear storage.
The copy in your own Google Drive
If you turned on Google Drive backup, a copy of your records sits in your own Drive account. It belongs to you and we cannot delete it for you. Open Google Drive, find the AutoHisaab backup files and delete them. You can also remove the app's access to your Drive at myaccount.google.com/permissions.
Deletion is permanent. Once your records are removed we have no copy to restore from. If you only want to stop paying, you do not need to delete anything - your records stay safe and you can pick up where you left off. Just tell us and we will explain your options.